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“We hired Pure Luxury for a number of reasons. They are a premier transportation service, they were a recommendation from our planner, and they were a GREAT value. Pure Luxury included gratuity (trust me this is much nicer than you think as you are planning all of the extras), so there were no questions about cost.
The drivers are super professional and very friendly. We hired 3 different “cars” over 2 days. On our wedding day we had a shuttle for our guests to get around (we went to 4 different venues in downtown Napa and needed to make sure our 21 people ages 31-91 could get to the next destination on-time) and a separate SUV to take the wedding party for additional pictures.
On Monday, we had a wine tasting adventure and had a driver for that day as well. It is so nice to use this service because they provide chilled waters, a comfortable and clean atmosphere and positive energy. Thanks to the team at Pure Luxury who made our day(s) super special!”
“We booked Pure Luxury for guest transportation for our wedding and they did a great job. Lindsay Norman was great in helping us coordinate and book, our driver was very nice, courteous and on time. I highly recommend Pure Luxury for your transportation needs. ”
“Dear Shannon, I just wanted to let you know that your drivers did an amazing job for the Seghesio wedding. As always they were professional, courteous, and spot on time!! I love working with Pure Luxury. Transportation is such an important part of a wedding, especially when it’s in two locations, and because of you guys, we were able to stay right on time all evening! Cheers,”
“We have secured Pure Luxury for the Casa Grande Football team as well as for our personal use. We have had a different driver every time…just so you know, the drivers have all been exceptional. The quality of the service and professionalism is beyond all other limo services. We have found the drivers to be not only on time, but early and well prepared. They have also been very friendly and helpful. I can say the same for the front office service and that includes you! Our vacation started at our front door with your limo service. It gave us a fantastic start and end to our vacation. Thank you so much for making our vacation special. We look forward to using your services for upcoming events. Thank you again for everything.”
“A couple of weeks ago, we were in the Napa and Sonoma area for the Napa to Sonoma Half Marathon. Our fundraising group, which was part of the Crohn’s and Colitis Foundation, was fortunate enough to have a group of efficient shuttle buses that took us to and from the event from various hotels (ours in particular was the Sheraton Petaluma). Furthermore, we were very thankful to have the same driver on both of our journeys, Gary S. He took away all the concern and anxiety that one would have about getting to a major event. When we missed our scheduled bus, he was promptly there to help us get to the race on time. He also remembered us after the race, and simply put, his kindness really stood out to us. Although as Gary said, he was merely doing his job, we would be remiss if we didn’t take the time to mention his excellent work to your fine company. Thanks again,”
“I’ve used the services of Pure Luxury Transportation on two Napa Valley wine trips. Gina was the reservationist for us both times. Her professionalism and friendliness make it very easy to plan your itinerary. All the drivers we’ve had have been professional and knowledgeable. Thank you Ted K. for your professionalism and hospitality. You can relax and enjoy with this great company that provides ultimate service. ”
“Pure Luxury is a company that definitely lives up to its name. We visited San Francisco during the last week of February ’09, and had a limo pick us up from the airport, as well as drop us off for our return flight. We enjoyed excellent service with each trip…very prompt and courteous drivers. I would also like to mention Gina in your reservations department–I feel that she went above and beyond to make sure that we were accomodated exceptionally well, and we certainly were. Thank you so much!”
“Jennifer, Gary and the Pure Luxury team are wonderful to work with because they understand the client services business, the market (what works and what does not work) and how to exceed client expectations. It is wonderful when you have a partner that is involved in the operational vision for an event, and is equipped and able to ensure that the vision is executed to the benefit of the client. As a new customer I hope that you enjoy working with Pure Luxury as much as we do at the Charles Schwab Cup Championship.”
“I hired Pure Luxury as a surprise birthday present to take my boyfriend and I wine tasting in Sonoma. The whole experience was perfectly executed by Pure Luxury. Robi, my reservations associate helped me plan the perfect itinerary. Our driver, Robert, was friendly, knowledgeable, professional, and incredibly attentive. He truly made our experience exceptional. I highly recommend Pure Luxury and Robert to anyone who is looking for a special experience. Thank you!”
“Thank you so much for your quick responses and booking my Napa bachelorette trip. Your driver was on time and professional. He knew where to go and knew of my timing constraints. Thanks again. It was flawless.”
“Pure Luxury is our transportation provider of choice due to their consistent quality, detailed customer service, and dependable drivers. With a trustworthy source for transportation it?s easy to see all that Wine Country has to offer!”
“We had a group of 15 and used the 22 passenger bus on Feb.2nd and had a wonderfull time. We plan on booking again next year the same time and will definately request your services again. Cheers to Pure Luxury for a fantastic time in Napa Valley.”
“I have personally used Pure Luxury on numerous events and have found them to be efficient, courteous and extremely competitive with their pricing . . . Whether you use them for a simple transfer or a long extended program you will be extremely satisfied. They are the first point of contact for your guest and will make sure that your event gets off to the right start.”
“I was delighted with the smooth and flawless planning executed by you and your staff.”
“Whether our group was small or large, located on the East Coast or West Coast, Pure Luxury has been able to handle all of our needs with accuracy, efficiency, and grace.”
“I am very impressed with the consistency in your vehicles, level of service, and drivers.”
“Pure Luxury Transportation has consistently provided professional and reliable service … I look forward to continuing to work with Pure Luxury for a long time to come.”
“I used your service this past weekend for a wine tasting trip to Sonoma; we were on a 31 person bus. I just wanted to let you know that your staff was so helpful, and really made for a successful party. In particular, I’d like to acknowledge Danielle, who arranged for us a group tasting for us at the April in Carneros event on a such short notice. It was a perfect fit for the group. Rest assured that I’ll be using Pure Luxury for future events, and won’t hesitate to recommend the same for my friends.”
“Without fail, Pure Luxury has always provided timely service to not only our employees at Medtronic but also our physicians and guests. I am always confident that they will provide prompt and excellent service. They are one of the best companies I work with and their customer service is exceptional.”
“I wanted to let you know that we received a lot of compliments from the attendees regarding the ground transportation . They were very impressed with how friendly the drivers were, and how willing they were to give history lessons & stop to take photos. Even with my best ground companies, I rarely have this many compliments, so kudos to you. Thank you very much. I’ve enjoyed working with you.”
“I have worked with Pure Luxury for more than five years. The CVB has contracted their services for both staff and client purposes. I can say from first hand experience that the service they provide lives up to the name of their company- pure luxury. The drivers are prompt, extremely knowledgeable, and attentive and their vehicles are impeccable. We are proud to have them as members of the Convention and Visitors Bureau and highly recommend them as experts in Sonoma Wine Country.”
“As one of the wine country’s oldest destination management companies, we rely on our suppliers to make us look good. Pure Luxury always does just that.”
“The Pure Luxury drivers that meet our lecturers at the airport set the very first impression for their visit. Our visitors constantly tell me that their driver was friendly, courteous, and efficient. As the manager of the Graduate Council Lectures at UC Berkeley, I am thrilled to have Pure Luxury as a business partner!!”